WhatsApp Business API (WABA) Official Partner
Transform customer communication with WhatsApp Business API - the world's most popular messaging platform. Engage with Philippine customers through automated messaging, AI agents, and personalized conversations.
WhatsApp AI Agent New
Revolutionize customer support with our intelligent AI assistant that handles first-level queries 24/7 on WhatsApp.
24/7 Automated Support
AI Agent instantly answers common customer questions based on your knowledge base, available round the clock for Philippine customers.
- Instant response to FAQs
- Multi-language support
- Context-aware conversations
- Continuous learning
Seamless Human Handoff
When customers request a real agent, our system immediately notifies your team via app for prompt response.
- Smart escalation triggers
- Team notification system
- Conversation history transfer
- Priority routing
Custom Knowledge Base
Train the AI with your specific product information, FAQs, and support procedures for accurate, brand-consistent responses.
- Easy content management
- Product catalog integration
- Policy and procedure training
- Regular updates and optimization
Key Benefits of WhatsApp AI Agent
- Reduce response time from hours to seconds
- Handle multiple customer queries simultaneously
- Lower operational costs by automating routine support
- Improve customer satisfaction with instant responses
- Scale support without proportional staff increase
- Gain insights from customer interaction analytics
Direct WhatsApp AI Engagement
Our integrated solution provides multiple entry points for customer engagement:
📞 Cloud PBX Initiated
Customer calls your number → Selects WhatsApp option → AI conversation starts automatically
💬 Direct WhatsApp
Customer messages your WhatsApp directly → AI responds with interactive menu → Continue conversation
WhatsApp Business Use Cases
Comprehensive solutions for Philippine businesses across various communication needs
Marketing
Bulk promotions, offers, informational updates, and customer invitations
- Bulk WhatsApp sending
- Promotional campaigns
- Event invitations
- Newsletter distribution
Authentication
Secure OTP, account verification, and multi-step authentication processes
- OTP delivery
- Account verification
- Multi-step verification
- Account recovery
Utility
Transaction confirmations, logistics updates, and post-purchase notifications
- Logistics tracking
- Transaction updates
- Order confirmations
- Delivery notifications
Customer Service
Resolve inquiries, send catalogs, and provide personalized support
- Query resolution
- Product catalog sharing
- Technical support
- Complaint handling
How to Integrate WhatsApp Business API
Simple 5-step process to get your business on WhatsApp
Apply for Access
Contact our support team to initiate the WhatsApp Business API application process
Get API Credentials
Receive your API key and secret for authentication after approval
Configure Application
Integrate API into your web portal using our documentation and sample code
Create Templates
Design message templates for order updates, reminders, and customer inquiries
Go Live
Test in sandbox, then deploy for live customer interactions
Key Features of WhatsApp Business API
Powerful capabilities to enhance customer experience and streamline operations
Programmable Messaging
Automated and personalized messaging for business communications
Rich Media Support
Send images, videos, PDFs, and documents to enhance communication
Message Templates
Pre-approved templates for order confirmations and appointment reminders
Two-Way Communication
Real-time conversations with quick customer responses
End-to-End Encryption
Secure communications with enterprise-grade security
Chatbot Integration
Automated responses and intelligent task handling
Analytics & Reporting
Comprehensive insights to optimize messaging strategies
Global Reach
Access WhatsApp's massive user base worldwide
Leveraging WhatsApp Across Industries
Versatile solutions for various Philippine business sectors
Retail & E-commerce
Order updates, product catalogs, customer support
Hospitality
Booking confirmations, service requests, promotions
Banking & Finance
Transaction alerts, OTP, account updates
Healthcare
Appointment reminders, prescription updates
Logistics
Delivery tracking, pickup notifications
Education
Class updates, assignment reminders
Ready to Transform Your Customer Communication?
Join thousands of Philippine businesses using WhatsApp Business API to enhance customer engagement and drive growth.